Your ally for sustainable real estate
Our teams advise and support you in applying your environmental, social and governance (ESG) commitments, whether it be for a single asset or a whole portfolio.
Priority issues are:
- environmental performance of buildings,
- well-being and comfort for occupants,
- governance and sustainable management.
Environment
- Energy
- GHG emissions
- Water management
- Waste management
- Biodiversity
Social
- Mobility
- Services for occupants
- Health and comfort for occupants
- Local development
Governance
- Stakeholder relations
- Resilience
- Supply chain management
Environmental performance of buildings
Sustainable operational management contributes to a building’s environmental performance. Our multidisciplinary teams provide a panel of complementary services to optimise the extra-financial performance of your assets.
Your renovation projects are part of your socially responsible investment (SRI) approach. Our teams are by your side to help you meet your objectives:
- dedicated delegated project management,
- identify your energy sources and optimise your energy saving certificates,
- environmental renovation certification,
- management and recovery of building materials,
- commissioning.
With a network of recognised partners, we manage environmental certifications, such as HQE Exploitation and BREEAM In-Use, proposing the highest standards in sustainable management:
- consultation and contracting for Project Owner Assistance certification,
- application, monitoring and renewing certification,
- establishing an action plan to reflect objectives set,
- engaging contributors to mobilise the process,
- communicating on-site and promoting certification.
Our technical management teams ensure sustainable and optimised management of your assets and monitor the progress
of your environmental performance indicators:
- monitoring and achieving environmental KPIs,
- deploying platforms for monitoring consumption,
- coordinating technical management and audits,
- setting up and monitoring energy performance contracts,
- bespoke consumption reporting.
We offer a range of circular economy initiatives tailored to your type of asset:
- organising five-stream sorting,
- installing special collection points, reading boxes, and other collective measures for re-use,
- raising awareness among building occupants,
- training service providers such as cleaners and caretakers,
- setting up compost facilities,
- management and recovery of building materials,
- commissioning.
We can help you optimise how your assets blend into their environment with a positive impact on biodiversity:
- carrying out biodiversity audits and implementing action plans,
- sustainably managing green spaces: eco-friendly mowing, flower meadows, mulching, eco-labelled products, etc.,
- optimising water consumption by opting for native plants adapted to the climate,
- installing suitable accessories: insect hotels, nesting boxes, etc.
Well-being and comfort for occupants
A human-centred business where people are the priority.
We have developed complementary services to provide real estate projects and new uses to benefit your occupants.
Occupant services
Working with a network of service providers and partners, we offer tailored services and solutions to enhance the on-site experience of your tenants and their employees:
- fitting out your communal areas, intercompany catering facility management, shared areas, etc.,
- reception, hospitality management and concierge services,
- creating collective information tools,
- installing digital service applications: room reservations, concierge services, service requests, etc.,
- surveying and monitoring occupant satisfaction.
Comfort and health
Our technical teams manage your buildings and their amenities to ensure your occupants’ health and comfort. We assist you with controls and measurement instruments tailored to your needs:
- visual, acoustic, olfactory and hygrothermal comfort,
- air and water quality, and electromagnetic waves,
- ICPE (Installations Classified for the Protection of the Environment) management.
Soft mobility
The infrastructures offered in your buildings supports soft mobility to meet your clients’ latest requirements.
Working with recognised partners, we offer a strategy for installing charging stations for electric vehicles and bicycle storage areas in your residential and commercial buildings.
Well-being labels and certification
Labels and certifications, such as WELL, Fitwell and OSMOZ, for the well-being of building occupants demonstrate your commitment to the issue.
Our teams work with reputable partners (Project Owner Assistance), manage your labels and certifications, and coordinate actions for the building and its operations.
Connectivity and smart buildings
Your buildings’ digital capacities enhance user experience and enable rational management of your facilities.
Our teams advise and support you for digital facilities and systems:
- designing and deploying your BIM solution,
- ensuring compliance with the BACS decree and installing automation and control systems (BMS, CBM, CMMS, etc.),
- setting up data management and optimisation tools,
- deploying smart equipment,
- organising WiredScore or SmartScore certification.
Sustainable management audit
When we sign on a new asset, we conduct a sustainable management audit to identify an ESG action plan to reflect your CSR or SRI approach:
- sustainable management audit covering seven ESG criteria,
- actions to improve ESG performance.
Resilience and crisis management
Our experts anticipate exceptional situations and support you to ensure the continuity of your buildings’ operations and your occupants’ activities:
- mapping climatic, health and safety risks, and implementing emergency procedures,
- crisis management, natural, technical, technological, health and social risks,
- creating an operational crisis management guide and procedures adapted to each building,
- business continuity plan,
- managers trained in crisis management and media training.
ESG reporting
Our teams ensure your KPIs are reliably and comprehensively monitored for ESG reporting:
- monitoring ESG actions and interventions,
- producing reports in a range of formats or directly on your dedicated platform.
Our CSR strategy
As a leader in property management, we are committed to a CSR approach based on major sustainable development issues for our business sector.
Our strategic plan entitled Bien+Durable (Well+Sustainable), launched in 2018 for Emeria and their subsidiaries, includes four key CSR priorities.
Sustainable real estate with environmental performance
- Promoting the energy performance of buildings
- Developing sustainable building management
- Contributing to a carbon-neutral world
Improving our teams’ well-being
- Ensuring quality of life at work
- Supporting teams in their development
- Committing to diversity and non-discrimination
Improving occupants’ well-being
- Ensuring occupants’ comfort, health and safety
- Innovating lifestyles and working methods
Acting as a trusted partner for local communities
- Contributing to economic development by participating in local activities
- Exchanging with our stakeholders
- Developing transparent and pertinent communication
